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Volunteer call handler

About the opportunity

Call Handler working from home.

We open our (dedicated) phone line on Mondays, Wednesdays and Fridays from 9am to 10.30am and 4pm to 5.30pm , picking up answerphone messages at other times.

The call handler rings around the list of 6 or 7 volunteer drivers to match the request with an available driver.

These duties are shared 50/50 between two call handlers.

Telephone expenses can be claimed.

About Manor Park & Hempstead Fields Association

  • Residents association.

What are they looking for?

  • Someone to handle calls from residents requesting this service.

Practical considerations

Ideal for

  • People with restricted mobility
  • Older people
  • Indoor
  • From home

Opportunity categories

Interests

  • Social care
  • Older people

Activities

  • Support work
  • Providing advice

Skills gained

  • Talking to others
  • Listening
  • Negotiating
  • Organising

Skills required

  • Talking to others
  • Listening
  • Organising

Locations

  • Working from home

When

  • Thu 22 Aug 2019 – Fri 1 Oct 2021
  • Mondays, Wednesdays and Fridays